Hilwee GmbH & Co. KG
Rathausstrasse 57
51570 Windeck

Tel.: +49 2292 68100 4

General Terms and Conditions (GTC)
Business-to-Bussines “B2B”
§1.** Scope of Application ** 
These General Terms and Conditions govern all contracts, deliveries, and services between:
Hilwee GmbH & Co. KG
Rathausstrasse 57
51570 Windeck
Tel.: +49 2292 68100 4
E-Mail: GTC@hilwee.eu
and the customer, unless otherwise agreed upon in writing.
§2.** Offers and Conclusion of Contract ** 
Our offers are non-binding. A contract is only concluded upon written confirmation or upon delivery of the ordered goods.
§3.** Export Controls and Sanctions Commitment **
We reserve the right to request an End-Use-Certificate duly signed, stamped and printed on your letterhead. This is for customs due-diligences only, we guarantee not to contact your client in any manner.  
§4.** Delivery Times **
Due to the current situation in the supply chain and logistics environment, delivery times may change. Stated delivery times in our offers and order confirmations are our best estimates. Consequently, we shall not be held liable for any delivery delays or inability to complete an order due to causes beyond our control. 
§5.** Liquidated Damges **
We do not accept liquidated damages.
§6.** Prices and Payment Terms **
Unless otherwiese stated, prices are in Euro and are net plus the statutory value-added tax where applicable. Payments are due as agreed in writing.
§7.** Cancellation of Orders **
Business-to-Bussines “B2B” orders are generally non cancelable and non returnable.
§8.** Delivery and Shipping **
Delivery is ex our warehouse Germany, unless otherwise agreed in writing. Freight is to be handled at your own cost and risk, unless otherwise agreed in writing. 
§9.** Warranty and Liability **
The statutory warranty rights apply. Liability for damages resulting from improper handling, installation or use is excluded. Warranty on Parts and Spare Parts applies only to the Part and Spare Part in question and is not valid for any occurring case of special, incidental, indirect or consequential damages of any nature to the plant, such as but not limited to loss of profit, loss of use of equipment, loss of power or claims from third parties, due to interruptions or to minimized performance of the equipment. Wear and Tear Parts and Operating Materials are excluded from Warranty. Warranty can only be claimed in the event of verifiable defects due to production errors by authorized inspection service companies and experts.
§10.** Applicable Law and Jurisdiction **
The place of jurisdiction as well as these GTC and all legal relationships between Hilwee GmbH & Co. KG and the customer are subject to the laws of Germany.
§11.** Severability Clause **
Should individual provisions of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected.
§12.** Changes to the GTC **
Changes or additions to these GTC require written form. Hilwee GmbH & Co. KG reserves the right to change these General Terms and Conditions at any time and without giving notice or reasons.
By placing an order, the customer acknowledges
these General Terms and Conditions.
GTC Last Updated: 29.05.2024 – Version 4.0.0